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Cause of Error Code 1D:
Error 1D could be caused by the lack of the duplex option, a problem with the driver or software settings on the computer, or a combination of the two.
Another reason is that using a duplex printer is problematic because after updating to the most recent version, your computer no longer recognizes your device as a printer because it now sees it as a USB Composite Device.
If your Brother Printer Model HL-L2390DW is experiencing error 1D, follow the steps listed below to fix it.
Solution for Error Code 1D:
Below is a list of the few steps you need to take to resolve error 1D.
- Try to connect your printer to a different computer (that knows it as a printer)
- Give your printer some time to be recognized as a device by the computer.
- Once your computer has detected your printer, you must start looking for your Brother Printer Model HL-L2390DW.
- Next, select the Brother HL-L2390DW model of printer.
- Select your model, your OS family, and your OS version before clicking the search button.
- Choose the Firmware Update Tool from the Firmware section.
- Now click the language of your choice.
- Click Agree to the EULA to begin downloading.
- At this point, the Firmware Update Tool will start a self-starting download.
- the start of the Firmware Update Tool (during this process, the wizard will automatically recognize your computer.)
- To the very end, you must adhere to the wizard's instructions.
- When the aforementioned process is complete, you can unplug your printer from the current computer and plug it into the previous one.
- Now, your computer will remember your printer.
(Note: If you don't have a computer, you can still do it by connecting to its network port and following the steps above.)
The final step in resolving a 1D error on a Brother Printer Model HL-L2390DW
If your Brother printer's warranty is still active, you can get assistance with the problem by contacting customer support. Additionally, they will assist you with any additional troubleshooting that might be required.
For more technical info, please visit the Brother Printer Support blog.
