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Cause of Error Code 1D:
Error 1D could be caused by the lack of the duplex option, a problem with the driver or software settings on the computer, or a combination of the two.
Another reason is that using a duplex printer is problematic because after updating to the most recent version, your computer no longer recognizes your device as a printer because it now sees it as a USB Composite Device.
If your Brother Printer Model HL-L8360CDW is experiencing error 1D, follow the steps listed below to fix it.
Solution for Error Code 1D:
Below is a list of the few steps you need to take to resolve error 1D.
- Try connecting your printer to a different computer if possible (that knows it as a printer.)
- Give your printer some time to be detected by the computer.
- You must start looking for your Brother HL-L8360CDW printer as soon as your computer has recognized your printer.
- Choose the Brother HL-L8360CDW printer model
- Select your OS family and version after selecting your model, then click the search button.
- Choose the Firmware Update Tool from the section labelled "Firmware."
- To choose a language, click here.
- I accept the EULA, then click "Download."
- At this point, a self-starting download will be started by the Firmware Update Tool.
- The start of the Firmware Update Tool (during this process, the wizard will automatically recognize your computer.)
- To the very end, you must adhere to the wizard's instructions.
- When the aforementioned process is complete, you can unplug your printer from the current computer and plug it into the previous one.
- The printer will now be monitored by your computer.
(Note: Use your device's network port if you don't have a computer and follow the above instructions.)
The final step in resolving a 1D error on a Brother Printer Model HL-L8360CDW
You can contact Brother Printer Repair Center to get help with the issue if your Brother printer's warranty is still in effect. They will also help you with any additional troubleshooting that may be necessary.
Please visit the Brother Printer Support blog for more technical information.
