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Cause of Error Code 1D:
Error 1D could be caused by the lack of the duplex option, a problem with the driver or software settings on the computer, or a combination of the two.
Another reason is that using a duplex printer is problematic because after updating to the most recent version, your computer no longer recognizes your device as a printer because it now sees it as a USB Composite Device.
If your Brother Printer Model MFC-J491DW is experiencing error 1D, follow the steps listed below to fix it.
Solution for Error Code 1D:
Below is a list of the few steps you need to take to resolve error 1D.
- Connect your printer to a different computer, if possible (that knows it as a printer.)
- Allow the computer some time to recognize your printer as a device.
- Once your computer recognizes your printer, you must begin looking for your Brother MFC-J491DW printer.
- Choose the Brother Printer Model MFC-J491DW at this point.
- After choosing your model, click the search button after choosing your OS family and OS version.
- Under the Firmware section, select the Firmware Update Tool.
- Click the language you want now.
- To download, click Agree to the EULA.
- The Firmware Update Tool will now initiate a self-starting download at this point.
- the Firmware Update Tool into action (during this process, the wizard will automatically recognize your computer.)
- You must follow the wizard all the way to the end.
- After the aforementioned procedure is finished, you can connect your printer to the previous computer and unplug it from the current one.
- Your computer will now recall your printer.
(Note: Use your device's network port if you don't have a computer and follow the above instructions.)
The final step in resolving a 1D error on a Brother Printer Model MFC-J491DW
You can contact Brother Printer Repair Center to get help with the issue if your Brother printer's warranty is still in effect. They will also help you with any additional troubleshooting that may be necessary.
