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The duplexer is responsible for feeding paper correctly for duplex printing, but various factors can contribute to paper jams. In this article, we will explore the common causes behind paper jams in the duplexer and provide practical solutions to troubleshoot and resolve them.
Causes:
Incorrect Paper Type or Size: Using paper that does not meet the specifications recommended by Brother can lead to paper jams.
Damaged or Worn-out Rollers: Duplexers may become worn out or damaged over time, losing their grip on the paper. This can cause the paper to lead to jams.
Excessive Paper Stack: Overloading the paper tray with too many sheets can put excessive pressure on the duplexer's feeding mechanism. This can cause paper jams.
Dirty or Contaminated Rollers: Dust, debris, or ink residue on the rollers can interfere with the paper's smooth movement through the duplexer. This can lead to misfeeds and subsequent paper jams.
Solutions:
Use Recommended Paper: Use the correct type and size of paper recommended for your specific printer model.
Check and Clean the Rollers: rollers in the duplexer for any signs of damage or wear clean the rollers using a soft, lint-free cloth dampened with water.
Reduce Paper Stack: Avoid overloading the paper tray. Adjust the paper guides in the tray to fit snugly against the paper stack, preventing misfeeds and jams.
Obstructions Remove: Carefully inspect the duplexer for any obstructions, such as torn pieces of paper or foreign objects. Clear any obstructions before resuming printing.
Fan the Paper: Before loading paper into the tray, fan the stack to separate the sheets. This prevents the pages from sticking together, minimizing the chances of jams.
Replace Worn Rollers: If the rollers in the duplexer are significantly worn or damaged, consider replacing them.
Regular Maintenance: Perform regular maintenance tasks, such as cleaning the printer's interior and removing accumulated dust or debris.
Seek Professional Assistance: If the paper jams in the duplexer persist despite following the above steps it is advisable to contact Brother printer support for professional assistance and guidance.
Conclusion:
Paper jams in the duplexer can be resolved by identifying the underlying causes and implementing appropriate solutions. If further assistance is required, consult the Printer support FAQ site or reach out to their customer support for specialized help.
