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Troubleshooting Paper Jams in the ADF (Automatic Document Feeder)

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Paper jams in the ADF (Automatic Document Feeder) of a printer can be a frustrating experience, disrupting scanning or copying tasks and causing errors. Multiple pages getting stuck or not feeding properly are common symptoms of ADF paper jams.

Causes :

Improper Document Loading: Misaligned or skewed documents can lead to paper jams in the ADF.

Mixed Media Types: Mixing different sizes or types of paper in the ADF can cause feeding issues and result in paper jams.

Dirty or Worn Rollers: If rollers are dirty, worn, or covered in dust or debris, they can cause feeding problems and paper jams.

Stapled or Damaged Documents: Documents with staples, paper clips, or damaged edges can snag or catch on the ADF's components, leading to paper jams.

Solution:

Remove Jammed Paper: Turn off the printer and Open the ADF cover carefully then Gently remove the jammed paper.

Check Document Alignment: Ensure that the documents are properly aligned and placed within the paper guides of the ADF, otherwise attempt to feed them again.

Use Compatible Paper: Use the correct paper size and type specified for the ADF, and avoid mixing different sizes or weights of paper.

Clean the Rollers: Use a soft, lint-free cloth lightly moistened with water or isopropyl alcohol to clean the rollers. Rotate the rollers gently while cleaning to remove any dirt or debris.

Remove Staples and Damaged Edges: Documents to be scanned or copied are free from staples, paper clips, or any damaged edges that could potentially cause paper jams.

Test with a Small Document Set: If you continue to experience paper jams, try feeding a smaller set of documents at a time, gradually increasing the number to determine the ADF's maximum capacity.

Preventive Measures:

Maintain a Clean ADF

Remove Staples and Paper Clips

Use High-Quality Paper

Avoid Overloading the ADF

Conclusion:

Paper jams in the ADF can disrupt scanning or copying tasks and cause frustration. By following the troubleshooting steps outlined in this printer support FAQ, you can effectively address paper jams in the ADF.

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