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Epson printers are renowned for their reliability, but like any electronic device, they can experience errors. In this article, we'll delve into the potential causes of Epson Printer Error Code 0x97 and provide solutions.
Causes:
Hardware Issues: Error Code 0x97 is commonly associated with internal hardware problems. It can occur due to a malfunctioning motherboard or other critical components within the printer.
Printer Driver Conflicts: Outdated or incompatible printer drivers can trigger this error. Drivers serve as a bridge between your computer and the printer, and any issues with them can lead to communication errors.
Paper Jam or Obstruction: Physical obstructions within the printer, such as paper jams or foreign objects, can cause this error. These blockages disrupt the printing process.
Solutions:
Perform a Hard Reset:
- Turn off the printer and unplug it from the power source.
- Disconnect all cables and USB devices connected to the printer.
- Wait for at least 5 minutes to allow residual power to dissipate.
- Reconnect all cables and plug the printer back in.
- Turn the printer on and check if the error is resolved.
Check for Paper Jams or Obstructions:
- Inspect the printer for any paper jams or foreign objects.
- Gently remove any obstructions you find.
- Ensure that the paper path is clear.
- Restart the printer to see if the error persists.
Update or Reinstall Printer Drivers:
- Visit the official Epson website and download the latest drivers for your printer model.
- Uninstall the existing printer drivers from your computer.
- Install the newly downloaded drivers and follow the on-screen instructions.
Contact Epson Support:
If none of the above solutions work, consider reaching out to Epson's customer support for further assistance. They may provide additional guidance or recommend service options.
Conclusion:
You may fix Epson Printer Error Code 0x97 and resume your printing duties without further disruptions by using these fixes. Consider contacting our customer service for additional help if the issue continues. As an alternative, you can contact us and post any questions on our printer support forum to immediately obtain help with your issue.
Don't forget to visit the 123.hp.com/setup page to keep your printer updated and to avoid experiencing a similar error.
