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Lexmark Printer Error Code 39 is a paper jam error. This error occurs when the printer is unable to feed paper from the paper tray properly.
Causes :
- Obstructions in the paper tray: Check for any foreign objects or debris that may be blocking the paper feed mechanism in the tray.
- Incorrect paper size: Make sure that you are using the correct paper size for your printer. If the paper size is too small or too large, it can cause a jam.
- Damaged paper tray: The paper tray may be damaged or worn, causing it to not function properly. This can cause jams and other issues with paper feed.
- Damaged rollers: The rollers that feed paper into the printer may be worn or damaged. This can cause jams and other paper feed issues.
Solution : To resolve this error, follow the steps below:
- Turn off the printer and unplug it.
- Open the paper tray and remove any paper that is jammed in the printer.
- Check for any foreign objects or debris that may be blocking the paper feed mechanism in the tray.
- Make sure that the correct paper size is being used and that the paper is not curled or bent.
- If the problem persists, contact Lexmark printer customer support service for further assistance.
Conclusion :
It is important to note that, depending on the specific model of your Lexmark printer, the steps to resolve Error Code 39 may differ slightly. If you are unsure about any of the steps, it is best to contact Lexmark printer customer support service for further assistance.