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Lexmark Printer Error Code 972 is a firmware error which indicates that there is a problem with the printer's firmware. The firmware is the software that controls the printer's functions and processes, and if it becomes corrupt or damaged, it can cause the printer to malfunction.
Causes :
- Software or hardware malfunction
- Outdated or corrupt firmware
- Virus or malware attack on the printer
Solution : To resolve the error, you can try the following steps:
- Check the connection: Ensure that the printer is properly connected to the power source and to your computer.
- Update the firmware: If the printer's firmware is outdated or corrupt, updating it can resolve the error. Check the Lexmark website for the latest firmware updates and instructions on how to install them.
- Restart the printer: Sometimes a simple restart can resolve the error. Turn off the printer and unplug it from the power source, wait for a few minutes, and then plug it back in and turn it on.
- Clear the printer's memory: Clearing the printer's memory can resolve the error. To do this, turn off the printer, unplug it from the power source, and then hold down the “Go” button while plugging it back in. Continue to hold down the “Go” button until all three lights on the control panel flash.
- Contact Lexmark Printer Customer Support Service: If the error persists, you can contact Lexmark's customer support service for further assistance. They will be able to diagnose the issue and provide you with a solution.
Conclusion :
Lexmark Printer Error Code 972 can be a frustrating issue, but it can be resolved with a few simple steps. If you are unable to resolve the error, don't hesitate to reach out to Lexmark's customer support service for further assistance.
