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Direct printing of a file in a shared folder on a computer is not possible

1 Posts
1 Users
Aliana Jack
Posts: 258
Topic starter
Prominent Member
Joined: 5 months ago

If you are unable to directly print a file located in a shared folder on a computer, there are several potential causes for this issue. This problem can be quite frustrating and can prevent you from printing important documents. 

Causes :

  1. Permissions: The most common cause of the direct printing issue is incorrect permissions. The user account used to access the shared folder may not have the necessary permissions to print the file.
  2. Printer Configuration: If the printer is not properly configured on the computer, it will not be able to access the shared folder and print the file.
  3. File Format: The file format may not be compatible with the printer. This can cause issues when trying to print the file directly from the shared folder.
  4. Network Connectivity: If the computer and the printer are not connected properly to the network, this can cause problems with direct printing.


Solutions :

  1. Check Permissions: Check the permissions of the user account being used to access the shared folder. Make sure that the user has the necessary permissions to print the file. If the user does not have the necessary permissions, grant them the required permissions.
  2. Configure Printer: Ensure that the printer is properly configured on the computer. Make sure that the printer is connected to the network and can access the shared folder where the file is located. Verify that the printer is set up properly and configured to print from the shared folder.
  3. Check File Format: Check the file format of the document you are trying to print. Make sure that the file format is compatible with the printer. If it is not compatible, convert the file to a compatible format or print the file from another computer.
  4. Check Network Connectivity: Check the network connectivity between the computer and the printer. Ensure that the printer and the computer are connected to the same network. Check that the printer and the computer can communicate with each other. If there is a connectivity issue, restart the printer and the computer and try again.
  5. Contact Toshiba Printer Customer Service: If you have tried all of the above solutions and the issue persists, it may be time to contact Toshiba Printer customer service for additional support. Their team of experienced technicians can assist with diagnosing the issue and provide you with solutions to resolve it.



Direct printing of a file from a shared folder can be affected by several factors. By checking the user permissions, printer configuration, file format, and network connectivity, you can usually resolve the issue. If you are unable to resolve the issue using these solutions, do not hesitate to contact Toshiba Printer customer service for further assistance.